About Lawrence Voyager

What is Lawrence Voyager?

Where can I gain access to Lawrence Voyager?

What will happen when I log in the for the first time?

What is my Lawrence Voyager ID?

How do I get a PIN for Lawrence Voyager?

How do I use Lawrence Voyager?

Why is it important to log out?

What if I forget my PIN?

What if my PIN becomes disabled?

What if I want to change my PIN?

What if I want to change my security question?

When can I use an e-mail address to sign in to Voyager?

Why can't I log in with my e-mail address?

Forgot your ID and your PIN?

Which Internet browsers work with Voyager?

What is Lawrence Voyager?
Lawrence Voyager is a secure system containing information tools for students, faculty, employees, and alumni. These tools enable users to view, and in some cases change, personal and academic information.
[To Top]
Where can I gain access to Lawrence Voyager?
Lawrence Voyager is available on the public Internet, so you can use it anywhere you have a personal computer with a Web browser and an Internet connection. Lawrence Voyager communicates with your browser over an encrypted connection, so your privacy is protected. The URL for Lawrence Voyager is http://bannerweb.lawrence.edu/.
[To Top]
What will happen when I log in the first time?
The first time you log in to Lawrence Voyager, you will be asked for a Lawrence ID or valid e-mail address and your personal identification number (PIN). After you log in, you will be asked to create a new PIN of your own choosing.

Your new PIN must be exactly six characters in length. It may contain numbers or letters along with many special characters. Voyager PINs are case-sensitive; after creating a new PIN containing upper-case characters, you'll have to enter those same upper-case characters when you log in the next time, so be sure to check the state of the Caps Lock key before you enter your new PIN.

Next, you will be asked to create a personal security question and provide its answer. (If in the future you forget your PIN but remember the answer to your security question, Lawrence Voyager will still allow you to log in.)

Once you log in and set up your security question, you will see a menu of activities. Select an appropriate item and start exploring.
[To Top]

What is my Lawrence Voyager ID?
You can use either of two types of Lawrence IDs to access Lawrence Voyager: [To Top]
How do I get a PIN for Lawrence Voyager?
Students
If you are a student attending in the current term and have not received your Voyager PIN, please contact the Information Technology Services helpdesk. PINs are sent during the summer to new students entering in the fall. Returning students, and those new students entering in the winter or spring terms, will receive their PINs just prior to the beginning of those terms.

Faculty
If you are teaching in the current term and have not received your Voyager PIN, please contact the Office of the Dean of the Faculty. PINs will be sent to new faculty just prior to the beginning of each term.

Alumni
For more information about Voyager access for alumni, please contact the alumni relations office via e-mail (alumni@lawrence.edu) or phone (920-832-6549; 800-283-8320).

[To Top]
How do I use Lawrence Voyager?
It's very simple:
  1. Using a Web browser (Microsoft Internet Explorer is strongly recommended), navigate to the Lawrence Voyager login screen
  2. Enter your ID (or an e-mail address known to Lawrence) and PIN
  3. Select and review the information in which you're interested
  4. Log out by clicking on the EXIT link found at the top right of every Lawrence Voyager page.

    Always use the EXIT link. Never simply close the browser window or shut down the browser. Doing so will allow someone else to view your personal information.

The first time you log in, you'll be asked to choose a new PIN and to create a personal security question and answer. Once you've done so, Lawrence Voyager will accept your login even if you forget your PIN, provided you know your ID and remember the answer to your security question.
[To Top]
Why is it important to log out?
Logging out of Lawrence Voyager after you've finished using it protects the privacy of information about you. If you do not log out of Lawrence Voyager, another person using your computer will be able to view information about you. To help protect your privacy, your Lawrence Voyager session will end automatically after 30 minutes of inactivity.
[To Top]
What if I forget my PIN?
If you have forgotten your PIN but remember the answer to your security question, Lawrence Voyager will still allow you to log in so long as you remember your ID. On the login page, enter your ID, click on the button marked "Forgot your PIN?" and follow the instructions.

If you cannot remember either your PIN or the answer to your security question...

Students
Contact the Information Technology Services helpdesk (920/832-6570) for assistance. You will be required to prove your identify by either
  1. Appearing in person (Library 201) and presenting a photo ID; or
  2. Submitting a signed written request (via mail or fax).

    Helpdesk mailing address:
      Information Technology Services Helpdesk
      Lawrence University
      P.O. Box 599
      Appleton, WI  54912-0599


    Helpdesk fax number:
      920/832-7693
Faculty
Contact the Information Technology Services helpdesk (920/832-6570) for assistance.
Alumni
Contact the alumni office by telephone (920/832-6549; 800-283-8320) for assistance.
[To Top]
What if my PIN becomes disabled?
Your PIN will be disabled by Lawrence Voyager if you try unsuccessfully to log in five times in a row. If this happens, contact the Information Technology Services helpdesk (920/832-6570) for assistance.
[To Top]
What if I want to change my PIN?
To change your PIN:
  1. Log in to Lawrence Voyager
  2. Select "Personal Information" from your welcome screen
  3. Select "Change PIN" from the personal information menu.
  4. Follow the instructions. Your new PIN must be exactly six characters in length. It may contain numbers or letters along with many special characters. Voyager PINs are case-sensitive; after creating a new PIN containing upper-case characters, you'll have to enter those same upper-case characters when you log in the next time, so be sure to check the state of the Caps Lock key before you enter your new PIN.
[To Top]
What if I want to change my security question?
To change your security question or answer:
  1. Log in to Lawrence Voyager
  2. Select "Personal Information" from your welcome screen
  3. Select "Change Security Question" from the personal information menu.
  4. Follow the instructions.
[To Top]
When can I use an e-mail address to sign in to Voyager?
If you have given Lawrence an e-mail address that no other Lawrentian uses, that e-mail address can be used along with your PIN to log in to Voyager. An ID will not be needed.
[To Top]
Why can't I log in with my e-mail address?
Before you can use your e-mail address to log in, you must supply that e-mail address to Lawrence. An e-mail address shared with another Lawrentian cannot be used to log in to Voyager. When multiple people have the same e-mail address in the Lawrence database, each person will need to use their personal, 9-character ID to log in.
[To Top]
Forgot your ID and your PIN?
If you have forgotten both your ID and you PIN, enter the e-mail address that you have given to Lawrence, and click Login. Voyager will send a message to that e-mail address which contains your ID. If the e-mail address is shared, the message will contain each ID/name combination attached to that e-mail address. NOTE: Be sure to add "helpdesk@lawrence.edu" to your personal address book so that the Voyager e-mail can get through! Return to Voyager and enter your 9-character Lawrence ID on the login page and click Login. You will be prompted with your security question. Once you answer the question, you will be asked to change your pin.
[To Top]
Which Internet browsers work with Voyager?
Browsers which are fully-supported include:

For Windows users
For Macintosh users
[To Top]

Last revised: December 30, 2005