- What is Lawrence Voyager?
- Lawrence Voyager is a secure system containing information tools for students, faculty, employees, and alumni. These tools enable users to view, and in some cases change, personal and academic information.
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- Where can I gain access to Lawrence Voyager?
- Lawrence Voyager is available on the public Internet, so you can use it anywhere you have a personal computer with a Web browser and an Internet connection. Lawrence Voyager communicates with your browser over an encrypted connection, so your privacy is protected. The URL for Lawrence Voyager is http://bannerweb.lawrence.edu/.
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- What will happen when I log in the
first time?
-
The first time you log in to Lawrence Voyager, you will be asked for a Lawrence
ID or valid e-mail address and your personal identification number (PIN).
After you log in, you will
be asked to create a new PIN of your own choosing.
Your new PIN must be exactly six
characters in length. It may contain numbers or letters along with many special
characters. Voyager PINs are case-sensitive; after creating a new PIN containing
upper-case characters, you'll have to enter those same upper-case
characters when you log in the next time, so be sure to check the state of the
Caps Lock key before you enter your new PIN.
Next, you will be asked to create a personal security question and provide its answer. (If in the future you forget your PIN but remember the answer to your security question, Lawrence Voyager will still allow you to log in.)
Once you log in and set up your security question, you will see a menu of activities. Select an appropriate item and start exploring.
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- What is my Lawrence Voyager ID?
-
You can use either of two types of Lawrence IDs to access Lawrence Voyager:
- Your 9-character ID number (starting L0)
- For Lawrence students, faculty and staff only,
your Lawrence computer/network username
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- How do I get a PIN for Lawrence Voyager?
-
Applicants
If you have applied to Lawrence, your ID and pin should have been e-mailed to you. If
you have questions, please contact the admissions office via e-mail
(excel@lawrence.edu) or phone (920-832-6500; 800-227-0982).
Students
If you are a student attending in the current term and have not received
your Voyager PIN, please contact the Information Technology Services Helpdesk. PINs
are sent during the summer to new students entering in the fall. Returning
students, and those new students entering in the winter or spring terms,
will receive their PINs just prior to the beginning of those terms.
Faculty
If you are teaching in the current term and have not received your Voyager
PIN, please contact the Office of the Provost and Dean of the Faculty. PINs will be sent
to new faculty just prior to the beginning of each term.
Alumni
For more information about Voyager access for alumni, please contact
the alumni relations office via e-mail
(alumni@lawrence.edu) or phone (920-832-6549; 800-283-8320).
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- How do I use Lawrence Voyager?
-
It's very simple:
- Using a Web browser (Microsoft Internet Explorer is strongly recommended),
navigate to the Lawrence
Voyager login screen
- Enter your ID (or an e-mail address known to Lawrence) and PIN
- Select and review the information in which you're interested
-
Log out by clicking on the EXIT link found at the top right of every
Lawrence Voyager page.
Always use the EXIT link.
Never simply close the browser window or shut down the
browser. Doing so will allow someone else to view your personal information.
The first time you log in, you'll be asked to choose a new PIN and to create
a personal security question and answer. Once you've done so, Lawrence Voyager
will accept your login even if you forget your PIN, provided you know your
ID and remember the answer to your security question.
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- Why is it important to log out?
- Logging out of Lawrence Voyager after you've finished using it protects
the privacy of information about you. If you do not log out of Lawrence
Voyager, another person using your computer will be able to view information about
you. To help protect your privacy, your Lawrence Voyager session will end
automatically after 30 minutes of inactivity.
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- What if I forget my PIN?
-
If you have forgotten your PIN but remember the answer to your security question,
Lawrence Voyager will still allow you to log in so long as you remember your ID.
On the login page, enter your ID, click on the button marked "Forgot your PIN?"
and follow the instructions.
If you cannot remember either your PIN or the answer to
your security question...
- Applicants
- Contact the admissions office by telephone (920-832-6500; 800-227-0982) for
assistance.
- Students
-
Contact the Information Technology Services helpdesk (920-832-6570) for assistance.
You will be required to prove your identify by either
- Appearing in person (Library 201) and presenting a photo ID; or
-
Submitting a signed written request (via mail or fax).
Helpdesk mailing address:
Information Technology Services Helpdesk
Lawrence University
P.O. Box 599
Appleton, WI 54912-0599
Helpdesk fax number:
920-832-7693
- Faculty
- Contact the Information Technology Services Helpdesk (920-832-6570) for assistance.
- Alumni
- Contact the alumni office by telephone (920-832-6549; 800-283-8320) for
assistance.
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- What if my PIN becomes disabled?
- Your PIN will be disabled by Lawrence Voyager if you try unsuccessfully to log
in five times in a row. If this happens, contact the Information Technology Services
Helpdesk (920-832-6570) for assistance.
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- What if I want to change my PIN?
-
To change your PIN:
- Log in to Lawrence Voyager
- Select "Personal Information" from your welcome screen
- Select "Change PIN" from the personal information menu.
- Follow the instructions. Your new PIN must be exactly six
characters in length. It may contain numbers or letters along with many special
characters. Voyager PINs are case-sensitive; after creating a new PIN containing
upper-case characters, you'll have to enter those same upper-case
characters when you log in the next time, so be sure to check the state of the
Caps Lock key before you enter your new PIN.
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- What if I want to change my security question?
-
To change your security question or answer:
- Log in to Lawrence Voyager
- Select "Personal Information" from your welcome screen
- Select "Change Security Question" from the personal information menu.
- Follow the instructions.
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- When can I use an e-mail address to sign in to Voyager?
- If you have given Lawrence an e-mail address
that no other Lawrentian uses, that e-mail address can
be used along with your PIN to log in to Voyager. An ID will not be needed.
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- Why can't I log in with my e-mail address?
- Before you can use your e-mail address to log in, you must
supply that e-mail address to Lawrence.
An e-mail address shared with another Lawrentian cannot be used to
log in to Voyager. When multiple people have the same e-mail
address in the Lawrence database, each person will need to
use their personal, 9-character ID to log in.
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- Forgot your ID and your PIN?
- If you have forgotten both your ID and your PIN, enter
the e-mail address that you have given to Lawrence,
and click Forgot PIN?. Voyager will send a message to
that e-mail address which contains your ID. If the
e-mail address is shared, the message will contain
each ID/name combination attached to that e-mail address.
NOTE: Be sure to add "helpdesk@lawrence.edu" to your personal address book so that the Voyager e-mail can get through!
Return to Voyager and enter your 9-character Lawrence ID on the
login page and click Forgot PIN?. You will be prompted
with your security question. Once you answer the question, you will be
asked to change your pin.
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- Which Internet browsers work with Voyager?
- Browsers which are fully-supported include:
For Windows users
- Firefox 1.0.7 (or later)
- Internet Explorer 6.0 (or later)
For Macintosh users
- Firefox 1.0.7 (or later)
- Safari 1.2 (or later)
- NOTE: Microsoft no longer supports Internet Explorer on the Macintosh. Click
here
for more information.
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