This intermittent error is a known issue with Degree Works. The vendor is working on a fix.
In the meantime, it often works to try clearing your browser's cache or using an incognito or private browsing window and attempt again.
If you need further assistance, please contact the Helpdesk at helpdesk@lawrence.edu.
Instructions to clear cache:
Firefox
- Click the menu button (three lines) in the top right corner of your browser
- Select Settings
- Select Privacy & Security on the left-hand menu
- Scroll down to the Cookies and Site Data section and click Clear Data
- Select Cached Web Content and click Clear
Chrome
- Click the three dots in the top right corner of your browser
- Select More tools
- Select Clear browsing data
- Select the Basic tab if not already. Select Cached images and files
- Click Clear data
Edge
- Click the three dots in the top right corner of your browser
- Select Settings
- Scroll down and click on Privacy, Search, and Services
- Under Clear browsing data, select Choose what to clear
- Select Cached images and files and Click Clear now.
